Frequently Asked Questions for Online Classes

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  • What materials do I need to complete assignments for this course?

  • Can I use Microsoft Works to do my writing assignments?

  • When I try to open a course document in my internet browser I don't see anything?

  • When I attempt to download a course document I get the following message "Error reading linearized hint data", what do I do?

  • I still can't open a course document even though I saved it to my hard drive?

  • I am unable to print out my documents for the class?

  • How do I respond to Discussion Board Questions?

  • Where do I send my written assignments?

  • Where do I find my assignments?

  • When will I know when a quiz is available to be taken?

  • How will I know what is going on during the course?

  • How else do I contact you other than E-mail?

  • In order for me to get an "A" on my term paper what should it look like?

  • What should a "prospectus" for a term paper look like?

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    What materials do I need to complete assignments for this course?

    Can I use Microsoft Works to do my writing assignments?

    YES YOU CAN, BUT, ANY ASSIGNMENTS MUST BE SAVED AS A MS WORD FILE [.DOC]

    SAVING MS WORKS [ .WPS] FILE AS A MS WORD FILE [.DOC]

    OPTION A

    • CREATE THE DOCUMENT IN MS WORKS
  • EITHER CLICK ON THE "SAVE AS" ICON ON THE TOOL BAR OR CLICK ON "FILE" FROM THE MENU BAR AND SCROLL DOWN TO "SAVE AS..."

  • WHEN THE "SAVE AS" DIALOG BOX APPEARS DO THE FOLLOWING

  • SELECT THE FOLDER WHERE YOU ARE GOING TO SAVE THE FILE TO [EXAMPLE: MY DOCUMENTS]

  • CLICK THE ARROW ON THE RIGHT OF THE "SAVE AS TYPE" BOX AND SCROLL TILL YOU SEE MS WORD 6.0 [.DOC] AND CLICK ON IT

  • NEXT TYPE THE FILE NAME [EXAMPLE: MYFILE] IN THE "FILE NAME" BOX

  • CLICK ON THE SAVE BUTTON ON YOUR RIGHT

  • 
        

    OPTION B

    SAVE A DOCUMENT WITH A DIFFERENT FILE NAME EXTENSION

  • ON THE FILE MENU, CLICK SAVE AS.

  • IN THE FILE NAME BOX, TYPE A NAME FOR THE DOCUMENT AND A EXTENSION. ENCLOSE THE FILE NAME IN QUOTATION MARKS, FOR EXAMPLE, "BUDGET.DOC"

  • When I try to open a course document in my internet browser I don't see anything?

    Instead of opening the document in your web browser, right click on the document with your mouse. When the menu appears clic on "save target as.." for Internet Explorer or "save file as.." for Netscape Navigator. When the save dialog box appears select the folder where you want the file to be saved in and click on the "save" button

    When I attempt to download a course document I get the following message "Error reading linearized hint data", what do I do?

    If you are opening it in the browser, this may be the problem. Try saving it to disk by right clicking on the document and when the menu appears click on "Save Target As.." for Internet Explorer or "Save Link As.." for Netscape. When the save file as dialog box appears choose the folder to save it in and click the "save" button.

    I still can't open a course document even though I saved it to my hard drive?

    If you still can't open the document with Adobe Acrobat Reader I suggent that you uninstall Acrobat Reader and then reinstall it. To do this click on "Start", go to "Settings", go to "Control Panel". When the Control panel window opens, double click on "Add/Remove Programs". Look for Adobe Acrobat Reader and click on it. Then click on the button that says "Add/Remove" and follow the prompts. Once the program is uninstalled, you then need to reinstall it. To do this go to the following website - http://www.adobe.com/products/acrobat/readstep2.html and follow the directions on screen and download the current version of Acrobat Reader that will work with your version of Windows. Once you have downloaded the file to your hard drive, in the appropiate folder, double click on the icon and follow the prompts to install Adobe Acrobat Reader on your computer.

    I am unable to print out my documents for the class?

    You can try the following: try each one and isee if it works. If one doesn't work try the next until you are successful   Instead of trying to print from the web browser print out the document from Acrobat Reader after you have downloaded the document to a folder on your computer.  Uninstall and Reinstall Adobe Acrobat Reader.  Uninstall and Reinstall your printer drivers.

    How do I respond to Discussion Board Questions?

    Where do I send my written assignments?

    All assignments will be sent to my college e-mail account - tflanner@jjay.cuny.edu. Do not use the "Digital Drop Box" found at the course website!

    Where do I find my assignments?

    Information regarding assignments will be found at the "Assignments Section" of the course website. Under this section there will be folders for each section of the course or each week of the course. Under each of these folders will be a set of sub-folders. One will refer to reading assignments, one will refer to written assignments, and one will refer to "Discussion Board Questions"

    Reading assignment - This will give you what documents or pages in the textbook will be required. It may also refer you to a particular website for reading material

    Written assignments - This will provide you with the written assignments for that section or week. All questions will be answered and submitted to the instructor in typed format as mentioned above.

    Discussion Board Questions - Under this folder it will tell you whether there is a discussion board question for that week. It will refer you to the "Discussion Board Section" of the course website. Once there you will look for the question for that particular week; example - for week 2 look for Week # 2 Discussion Question

    When will I know when a quiz is available to be taken?

    Every several weeks I will post a quiz. When the quiz is made available an announcement will be automatically posted in the "Announcement Section" of the course website. A copy of the quiz will also be made available in the "Course Documents Section" of the course website.

    How will I know what is going on during the course?

    When you log into the system and access the particular course you are taking [FIS 101; FIS 104; FIS 106, etc.] the first thing uou will see is the "Announcements Section". Look for any newly posted announcenments, and read them.

    How else do I contact you other than E-mail?

    In order for me to get an "A" on my term paper what should it look like?

    Download the following document Term Paper Example and observe how it is designed. Except for the length this is what would constitute a grade of "A" for a term paper

    What should a "prospectus" for a term paper look like?

    Download the following document Term Paper Prospectus Example and observe how it is designed